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Director of Complex Claims and Counsel
Banner Health
Application
Details
Posted: 22-Jun-26
Location: Phoenix, Arizona
Type: Full Time
Categories:
Quality/Risk Management
Sector:
Health Care System
Preferred Education:
Doctorate
Internal Number: R4437114
Great careers are built at Banner Health. There’s more to health care than doctors and nurses. We support all staff members as they find the path that’s right for them. Apply today, this could be the perfect opportunity for you.
A network with resources for leaders with vision. We value and celebrate equity, diversity and inclusion by promoting a culturally-rich workforce. Our leaders are at the forefront of the health care transformation, planning the future of Banner Health.
In this role, you will manage claims and litigation cases, proactively monitor and collaborate with outside defense counsel, and serve as in-house counsel on risk management and claims matters.
This role is mostly remote with some onsite/travel requirements.
Will consider candidates in the following locations who are willing to travel to Arizona and Colorado periodically: Arizona, California, Colorado, Idaho, Iowa, Kansas, Nebraska, Nevada, New Mexico, Missouri, Oklahoma, Oregon, Texas, Utah, Wyoming, Washington
Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management Incentive Program as part of your Total Rewards package.
Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.
POSITION SUMMARY
This position is a high impact role responsible for cost effective and successful management of complex, potentially high exposure claims while providing legal counsel on risk management, claims and litigation matters across Banner Health (BH). The role combines advanced litigation and claims management expertise with legal acumen to manage complex and potentially high exposure professional liability claims, multi-party litigation, and other areas of liability exposure to the organization. The position designs and directs the claims investigation process; evaluates each claim with respect to liability (standard of care -SOC), causation and damages; manages and directs outside counsel; employs cutting edge litigation management strategies to optimize outcomes; and develops equitable resolution strategies for claims and lawsuits.
The primary focus of the position is Hospital and Physician Professional Liability (HPL) claims. The position may also manage or co-manage other claims and litigation across the Banner Health (BH) system, including General Liability (GL), Employment Practices (EPL) and Management Liability claims, or others as assigned.
MINIMUM QUALIFICATIONS
4-year undergraduate degree or equivalent related experience is required.
This position requires completion of a Juris Doctorate (J.D.) and admission to at least one state bar, and a minimum of eight to ten years medical professional liability management experience, either as an in-house claims professional or outside counsel.
Must gain admission to AZ bar through reciprocity or in-house counsel provision.
Strong negotiating skills and a working knowledge of medical terminology are required. Strong analytical skills are necessary as well as the ability to organize and communicate information both orally and in writing with all levels of the organization. Initiative and the ability to handle responsibility independently are necessary; must have the ability to deal with conflict in a non-confrontational manner and possess the ability to handle sensitive situations and information in a calm mature manner. Ability to meet deadlines and to respond to shifting priorities is necessary. Must be comfortable operating in a collaborative, shared leadership environment. Must be able to adapt to frequently changing work priorities, as well as to work under pressure.
Must be able to travel to various BH sites or other locations for litigation management purposes up to 50% of the time. Must be able to travel to meet with other related parties at various locations is expected.
PREFERRED QUALIFICATIONS
Nursing degree or other clinical background. Advanced knowledge of healthcare claims, risk management, insurance, quality management and performance improvement.
Knowledge of in-house liability claims management processes and procedures and other related healthcare regulatory and/or litigation experience. Prior managerial experience within a healthcare system setting or other large multi-operational, complex corporate environment.
Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee