Individuals can be located near any of our Sun Life U.S. (PinnacleCare) offices: Hartford, CT; Milwaukee, WI; Baltimore, MD; Wellesley Hills, MA; Portland, ME; Nashville, TN; Kansas City, MO 

The opportunity: The Director, Health System and Provider Partnerships leads the strategy, development, and ongoing management of enterprise relationships with Academic Health Systems, Centers of Excellence, and nationally recognized providers throughout the United States. This role curates, expands, and deepens executive-level partnerships that drive clinical differentiation, access, growth, and enterprise value across Sun Life U.S. and PinnacleCare.

How you will contribute:
 

Business Development & Strategic Partnerships

• Owns national strategy for Academic Health System, Centers of Excellence, and nationally recognized specialty provider partnerships

• Builds executive-level relationships with health system and clinical leaders

• Expands partnerships to support growth and differentiated solutions

Clinical Access Strategy

• Ensures optimized access to high-value providers nationwide

• Acts as escalation point for complex and high-acuity cases

• Serves as the single point of accountability for provider partnership strategy, development, and performance

Data, Outcomes & Proof of Value

• Develops metrics demonstrating access, quality, and enterprise value

• Partners with internal teams to curate executive-ready reporting

• Translate provider partnerships into tangible client stories that support sales, retention, and expansion

Contracting & Governance

• Negotiate partnership frameworks for non-financial preferred relationships

• Oversees provider and system agreements in partnership with Legal and Compliance

• Ensures accurate Salesforce documentation and governance adherence

Leadership

• Builds and retains high-performing talent aligned with Sun Life U.S. growth objectives

• Provides mentorship, coaching, and performance management

• Leads through influence across clinical, advisory, and sales teams

• Ability to work with a diverse range of people

• 10+ years healthcare business development or strategic partnerships experience

• Proven success with Academic Health Systems and provider relationships

• 7+ years working in or with clinical environments

• Bachelor’s degree required; advanced degree preferred

• Approximately 45% travel to Academic Health Systems across the United States.

• Experience building executive?level partnerships with Academic Health Systems and leading providers.

• Strong strategic partnership and business development capability driving growth and differentiation.