Under the supervision of the Nurse Manager, and in coordination with the Clinical Director and the Practice Manager, incumbent will follow up patient appointments, complete demographics, referral forms, on-line transactions including appointment and procedure scheduling using the CareConnect System. Explain billing procedures and insurance requirements.

In this position, you will participate in providing patient care in the ambulatory setting, recognizing normal and abnormal signs and symptoms and providing support during life threatening emergencies. You will perform basic administrative, clerical and technical supportive services as needed.

Qualifications

A medical assistant diploma or certificate as follows

Documentation of completing of a medical assistant program from a medical assistant school that is accredited by ASSCS, ACCET, CAAHEP or ABHES or
Documentation of national certification for medical assistant issued by CMA, NCCT or AMT or
Documentation of completing a medical assistant program and demonstrated completion of no less than 10 clock hours of training in administering injections and performing skin tests; 10 hours of training in venipuncture and skin puncture for the purpose of withdrawing blood; at least 10 of each intramuscular, subcutaneous, and intradermal injections and 10 skin tests, and/or at least 10 venipuncture and 10 skin punctures; 10 hours of training in administering medical by inhalation.

Knowledge of normal and abnormal symptomology and life threatening medical problems.
Ability to administer CPR. Ability to skillfully administer oral, IM and subcutaneous medications.
Ability to perform venipuncture with skill, adhering to all OSHA PPE safety requirements.
Ability to obtain accurate vital signs and drug refills.
Ability to assist in medical emergencies and office procedures.
Ability to use computerized patient care systems.
Knowledge of medical terminology
Knowledge of lasers.
Knowledge of surgical instruments.
Knowledge of operating and maintaining standard surgical medical equipment.
Interpersonal skills to interact with patients, families, ancillary departments, physicians and co-workers in a courteous and compassionate manner.
Verbal skills to effectively convey sensitive information in a courteous manner in person or on the telephone.
Skill to accurately perform an EKG.
Ability to assist in orientation of new staff.
Ability to order medical and clinical supplies and maintain adequate inventory.
Ability to follow proper channels of policies & procedures, communication & work standards.
Ability to organize tasks to facilitate smooth work/patient flow.
Ability to schedule patient for referrals to specialists.
Ability to be flexible in working both back and front office to facilitate smooth workflow.
Knowledge and ability to set up and assist physician with any procedures such as, but not limited to audiometry, spirometry, O2 saturation levels, skin tag and mole removals, ear lavage, colposcopies, flexible sigmoidoscopies.
Ability to perform accurate quality control and patient sample testing for waived tests.
Knowledge of all safety requirements when handling Biohazardous specimens or contaminated instruments.
Knowledge of MSDS and emergency treatments.
Ability to work overtime in cases of emergency.
Ability to be punctual and maintain a satisfactory attendance record.
Skill in maintaining a harmonious work atmosphere, practicing excellent customer service.
Ability to push, pull or carry 30 lbs or more
Travel to assigned clinic as directed by manager for coverage.

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About UCLA

At UCLA Health, you can help heal humankind, one patient at a time by improving health, alleviating suffering and delivering acts of kindness. As you do, you’ll achieve great things in your life and your career. We’re a world-class health organization with four hospitals consistently recognized among the nation’s very best as well as an internationally-renowned medical school, primary and specialty care clinics and much more. Within our dynamic, innovative and growing organization, you’ll find exceptional opportunities to make the most of your abilities in a supportive, empowering and inclusive environment. If you embrace our values of Integrity, Compassion, Respect, Teamwork, Excellence and Discovery we invite you to see all you can accomplish at UCLA Health.

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