At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

Responsible for enhancing, supporting, and maintaining applications.  

Coordinates the analysis and development of new functionality. Builds, tests, and implements new functionality, maintenance changes, and fixes.  

Reviews and completes scheduled vendor releases and system upgrades.  Analyzes, diagnoses, and implements system and process changes.

Ensures system changes follow change management procedures and protocols.  

Act as application SME when assigned to project teams. Works with cross functional teams on system functionality and configuration of new tools.  

Create and maintain test scripts.

Develops, plans, and executes testing for supported applications. Consistently meets project deadlines and goes the extra mile to ensure dates are met.

Troubleshoots and researches issues impacting systems.

Implement new systems, enhance and/or upgrade existing systems, system optimization, new feature/function implementation.

Analyzes, diagnoses, and implements system and process changes.

Acts as the application subject matter expert (SME) when assigned to project teams.

Ensure system changes follow change management procedures and protocols.

Works with cross functional teams and stakeholders by providing education on system functionality, and configuration of new tools to increase end user productivity within the application.  

Supports both mentoring and cross training across application teams. 

Consistently meets project deadlines and goes the extra mile to ensure dates are met.

Provides on-call support 24/7, monitor queues, event logs, brokers, interfaces with external systems, and performs maintenance as required and create reports as needed.

Develop, plan, execute, and maintain test scripts for new installations, projects, and/or system updates. 

Maintain documentation, service desk routing, and education all application enhancements and procedures to all key stakeholders. 

3-5 years Required 

3-5 year relevant clinical, certification, and/or technical experience will be considered for those candidates who have a proven track record in the field and handling responsibilities associated with the outlined job responsibilities/summary

(MA/LPN/RN) or operations (Ambulatory Manager) or someone with certification in EpicCare Ambulatory Preferred 

High School Diploma Required 

Bachelor's Degree - Business, Data Analytics, Information Technology/Systems, Healthcare Preferred.

Preferred:

RN, PT, OT, MA, LPN.

Healthcare experience in hospital, medical practice, or health system 

Required:

Application specific certification/proficiency within 90 days of hire if applicable

Excellent written and verbal communication.

Ability to effectively translate IT terminology and processes with key stakeholders.

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About Cooper University Health Care

Welcome to Cooper University Health Care With a more than 135-year history of healing, Cooper is the place South Jersey turns to when they need care. As the leading academic medical system in the area, with South Jersey’s only Level 1 Trauma Center, more than 100 outpatient offices, and more than two million patient visits a year, it’s the perfect place to build a career of care in a truly diverse and inclusive environment. Whether you’re a medical professional or possess other skills, you’ll want to be with Cooper.

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